Does the system not function as expected?

Check the event log by clicking Start → Settings → Control Panel → Administrative Tools → Event Viewer. Look for a DeltaV log entry. If it indicates an error with a status of 5, you might be getting an access denied error from Windows. Here are a few things to check:

• Do not change the DeltaVAdmin or SOFTPHASEUSER account passwords through DeltaV User Manager or Windows User Manager. Always use either the DeltaV Security Administration application (Start → All Programs → DeltaV → Installation) or the ServPwd utility (located in the \DeltaV\Bin directory). Several programs depend on these accounts to operate properly and this utility handles changing the password when needed.
• Do not assign the node name of DeltaV to your machine.
• From the Windows User Manager make sure that the DeltaVAdmin account is a member of the DeltaV group.
• Grant Log on as service and Change system time privileges to the DeltaVAdmin account.
• Grant at least Read Execute access to the \DeltaV\bin and \Deltav\lib directories to the DeltaV group.
• Grant at least Write access to the \DeltaV\DVData directory and its subdirectories to the DeltaV group.