Problem solving > Controller and I/O

Is controller not in Decommissioned Controllers tree?

Possible Cause

Corrective action

Control network cable is not working correctly.

Test the cable between the controller and the hub. If the cable is not working correctly, repair or replace it.*

Node is not connected correctly to the network.

Make sure cables are connected to the correct ports on the hub and the controller.*

Connection on the carrier is not secure.

Remove the controller from the two-wide power/controller carrier for at least 15 seconds and replace it onto the carrier. This decommissions the controller so it appears in the Decommissioned Controllers set.

Either the DeltaV Explorer is not connected to the active database or the DeltaV Database server is not running.

Exit the DeltaV Explorer and restart the connection to the active database.

Controller is a virtual machine that has been shut down.

From DeltaV Virtual Studio, delete the controller and create a new one.

*For more information about cable connections, refer to DeltaV S-series and CHARMs Hardware Installation.