Users might be unable to log on to the DeltaV system for several reasons:
Perform the following actions.
If the user's name does not appear in the list of users, create an account for the user. If the user has an account, verify that the user has an Operating System (Windows) account and/or a DeltaV Database Account.
A user might have an account but might lack the required account type. There are two account types:
The DeltaV database account defines the set of DeltaV privileges that a particular user has. Users cannot log on to the DeltaV system without a DeltaV database account. An operating system account allows DeltaV users access to the DeltaV system on a specific machine. DeltaV users can log on to a specific machine only if they have an operating system account on that machine. To verify user accounts, perform the following tasks:
The Properties for User dialog box opens.
Users might be unable to log on because they forgot the password or because their accounts were created without a password.
To create a new password: