Troubleshooting with DeltaV Diagnostics

Remember that the Diagnostics online help contains descriptions of all fieldbus parameter values. To access the descriptions, select the parameter, click the right mouse button, and select Help.

Use DeltaV Diagnostics to:

Open DeltaV Diagnostics and click View → Details or View → Compare to quickly see the device state. If the device is not commissioned, open the DeltaV Explorer and commission the device. Then, download the port and the device. If the device is commissioned, check integrity on the port and then check port and device communication statistics.

Port integrity

Typically, integrity problems originate below the node and then "bubble up" to the node level. Integrity problems are indicated by the overlay. Start by looking for a controller with the overlay and if found, expand the controller hierarchy until you find the root cause of the problem. If a fieldbus card has an integrity problem, expand the card to see which port has the problem. Select each port and look at the port's status. Possible port status values are:

Port communication statistics

The Port Statistics command provides a broad view of communication activity on the port. Click the right mouse button on the port and select Port Statistics. In the Port Statistics dialog look for:

Tip

Clicking the Reset Stats button resets all values to 0 and makes it easier to read the statistics. Click the Help button on any of the Port Statistics dialog boxes for information on the status values.

Next, look at detailed port statistics. Click the right mouse button on the port and select Display Port Detail Statistics. The FMS prefix in some of the detailed port statistics refers to the Fieldbus Message Specification services. These services allow user applications to send messages to each other across the fieldbus using a standard set of message formats. The SM prefix refers to System Management. System Management handles many functions on the fieldbus including automatically assigning fieldbus device addresses and searching for tags. In the Detailed Port Statistics dialog look for:

Device communication statistics

Finally, look at communication statistics for each device. Click the right mouse button on each device, select Display Communication Statistics, and look for: