| LED correct operating condition | Fault indication | Possible causes and corrective action |
|---|---|---|
|
Power/Active-On (green):
|
Off | System power is not supplied to the card due to a possible line power problem. Check the power connections. |
| Internal fault. Contact technical support. | ||
| Error-Off | Red (continuous) | Controller is not scanning card. Check controller operation. |
| Card failed self-test. Contact technical support. | ||
| Redundant card (red flashing) | Controller is not scanning card. Check controller operation. | |
| Hardware error. Replace card with known good card of same type; contact technical support. | ||
| Ports 1 through 4- On (yellow) | Off | No communications. Check connections, cable and external devices. |
| Port not enabled. Enable the port. | ||
| Configuration mismatch. (Such as redundant card configured in database and simplex card installed.) Fix the configuration errors. | ||
| Flashing | Communication error on this port. Check connections, cable, and external device. | |
| No configuration for this port. Configure the port. |